DASH-SEO collects information through three primary channels when you interact with our website and services:
Information You Provide Directly
Contact form submissions (name, email, phone number, company name)
Consultation scheduling details
Client onboarding information provided during engagement
Email correspondence and support requests
Information Collected Automatically
IP address and approximate geographic location
Browser type, device type, and operating system
Pages visited, time on site, and referral source
Click behavior and scroll depth
Information from Cookies & Tracking Technologies
Session cookies for site functionality
Analytics cookies for understanding site performance
Marketing cookies for advertising attribution (only with consent where required)
Section 2
How We Use Your Data
We use collected information for the following purposes:
Service Delivery
Providing SEO, PPC, web design, and related digital marketing services
Generating performance reports and client dashboards
Managing client accounts and project workflows
Communication
Responding to inquiries and consultation requests
Sending project updates, deliverables, and reporting
Providing customer support
Marketing
Sending newsletters and educational content (opt-in only)
Retargeting advertising to website visitors (with appropriate consent)
Analyzing campaign performance and site engagement
We never sell your personal information to third parties. Your data is used exclusively to deliver and improve our services.
Section 3
Cookies & Tracking
Our website uses cookies to improve your experience and help us understand how our site is used. Cookies fall into the following categories:
Strictly Necessary Cookies — Required for core site functionality such as form submissions and navigation. These cannot be disabled.
Analytics Cookies — Help us understand visitor behavior, page performance, and traffic sources. These are anonymized and used for internal reporting only.
Marketing Cookies — Used for advertising attribution and retargeting. These are only placed with your explicit consent where required by law.
Managing Your Preferences
You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. Most browsers allow you to block or delete cookies, though this may affect site functionality.
DASH-SEO uses the following categories of third-party tools in the course of operating our website and delivering services:
Analytics: Google Analytics 4 (GA4) for website traffic analysis and user behavior tracking. Data is anonymized and no personally identifiable information is shared with Google for advertising purposes.
CRM: Customer relationship management tools for managing client contacts, communications, and project pipelines.
Email Marketing: Email service providers for sending newsletters, project updates, and transactional emails. You may unsubscribe from marketing emails at any time.
Advertising: Google Ads and Microsoft Advertising for paid search campaigns and remarketing.
Hosting & Infrastructure: Cloud hosting and CDN providers for website delivery and performance.
Each third-party provider operates under their own privacy policy. We select vendors that meet industry-standard security and privacy requirements.
Section 5
Data Sharing
DASH-SEO does not sell, rent, or trade your personal information. We may share limited data in the following circumstances:
Service Providers: With trusted third-party vendors who assist in delivering our services (hosting, analytics, CRM), subject to data processing agreements.
Legal Obligations: When required by law, regulation, legal process, or enforceable governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.
With Your Consent: When you explicitly authorize us to share information with a specified third party.
We require all third-party service providers to respect the security and confidentiality of your personal data and to handle it in accordance with applicable law.
Section 6
Data Retention & Deletion
We retain personal data only as long as necessary for the purposes described in this policy:
Client Data: Retained for the duration of the client engagement plus 3 years for reference, reporting continuity, and legal compliance.
Prospect Data: Contact form submissions and consultation inquiries are retained for up to 2 years unless you request earlier deletion.
Analytics Data: Aggregated, anonymized analytics data may be retained indefinitely for trend analysis.
Marketing Data: Email subscriber data is retained until you unsubscribe or request deletion.
You may request deletion of your personal data at any time by contacting us at loading.... We will process your request within 30 days, subject to any legal retention obligations.
Section 7
GDPR — U.K. & EU Residents
🇬🇧 🇪🇺 Your Rights Under GDPR
If you are located in the United Kingdom or European Union, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing: Request limitation of how we process your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
Legal Basis for Processing: We process personal data under one or more of the following bases: consent, contractual necessity, legitimate interest, or legal obligation.
To exercise any of these rights, contact us at loading.... We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.
Section 8
CCPA — California Residents
🇺🇸 Your Rights Under CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: Request deletion of personal information we have collected.
Right to Opt-Out: Opt out of the sale or sharing of personal information. DASH-SEO does not sell personal information.
Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.
Right to Correct: Request correction of inaccurate personal information.
To submit a CCPA request, contact us at loading... or call 512-202-1264. We will verify your identity and respond within 45 days.
Section 9
PIPEDA — Canadian Residents
🇨🇦 Your Rights Under PIPEDA
If you are a Canadian resident, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation:
Consent: We obtain meaningful consent before collecting, using, or disclosing your personal information.
Access: You may request access to your personal information held by DASH-SEO.
Correction: You may request correction of any inaccurate or incomplete information.
Withdrawal: You may withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
Complaints: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise your rights under PIPEDA, contact us at loading.... We will respond within 30 days.
Section 10
Contact & Data Requests
If you have questions about this privacy policy, wish to exercise any of your data rights, or want to submit a data request, you can reach us through the following channels: